Delivery Information

Payment Options

We are happy to take payment by PayPal, Visa (debit/credit) and Mastercard (debit/credit). Our systems are connected to SagePay and all clearing is done through them. No card details are stored by us. If you are collecting at store, or a pre-cleared credit account, you can use the 'Collect at store' or 'Free checkout' options' in the checkout.

Orders placed online for direct delivery

For 'In Stock' items we hope to deliver all orders within 3-5 working days if not sooner (ex.weekends and public holidays) by tracked courier providing we have the order and payment is cleared by 3pm. Some of our 'In Stock' items are held with suppliers which we can despatch within 24 hours, please call us before making a jouney to the shop to avoid dissapointment.

In the unlikley event that the web is incorrectly showing stock as available, we will contact you by email or telephone to advise of this fact and would hope to be able to either offer an alternative or inform you of the delay hoping you will allow us to expedite this for you.

County Industrial Supplies Limited contract a 3rd party courier to deliver the order to you and the extent of our contract is limited to the refund of the delivery charges should the carrier fail to deliver in the alloted time. No consequential loss will be considered.

We are now offering free shipping on all orders. This offer is limited to mainland delivery addresses only (Ex. BT, IM, GY, JE, ZE and many IV, KW and PH and PA postal areas).


For 'collect at store' deliveries

We endevour to pack and have orders ready for collection within 24 hours of the order being placed. This must allow for our opening hours as below. If you wish to be sure we have your order, the items are in stock and what time the order is ready for collection, please call 01633 872226 or email sales@countyindustrial.co.uk

IMPORTANT: Orders for in-store collection must be processed as normal through the online checkout to authorise the card and this same method of payment must be brought to the store for payment (excludes PayPal). Orders placed on pre-arranged account terms can be collected as normal providing the customers account is in order.

Opening Hours Finding Us
Monday-Friday: 8:00am - 5:30pm
Saturday: 8:30am - 12:30pm
Sundays and Public Holidays: Closed

Orders for County Industrial van delivery (by arrangement only)

Our van leaves our store at 08.30am and therefore any orders for delivery should be placed online by 3pm . This service is for local customers and account customers only, except if pre-arranged when cleared funds will need to be recieved through any of our online payment methods or cash on delivery (no cheques).